Our Customer Satisfaction people will respond to your emails promptly between 9:00am and 6:30pm Monday to Friday Email:
customer.satisfaction@
cashone.co.uk

Frequently Asked Questions

How long does it take to apply and receive my funds?

In the vast majority of cases it only takes a few minutes to approve an application including signing for it. However, in some cases it may be necessary for you to provide additional information but even when this happens it still should be taken care of in under 25minutes.

How much can I borrow?

You can borrow anywhere from £100 to £750 depending on your personal circumstances. Money can be in your account today!

You Borrow	You Payback
£100	£125
£200	£250
£300	£375
£400	£500
£500	£625
£600	£750
£750	£937.50

Why is the APR so high?

Annual Percentage Rate or APR is a common method for comparing finance that is lent over a period of 12 months or more but a Payday loan is set of a period of 1 month and therefore can be misleading for comparison purposes.

The below table demonstrates this:

Loan Type	Loan Amount	Months	Total Repayable	APR	Actual Interest
Installment	£2000	36	£2973.96	16.9%	49%
Installment	£2000	60	£3875.40	16.9%	94%
Payday Loan	£1000	1	£1250	1355%	25%

What are your eligibility criteria?

If you are 18 or over, in full time employment earning £750 per month or more, you are likely to be eligible. You will need a bank account that accepts direct debits and we are required to prove your identity.

What are your eligibility criteria?

If you are 18 or over, in full time employment earning £750 per month or more, you are likely to be eligible.   You will need a bank account that accepts direct debits and we are required to prove your identity.

Why do you need this information?

As a responsible lender we are required to verify that you are who you say you are. That you are in full time employment and can afford to repay the loan. That it is your account we are putting the money into.

Do you use credit scoring or credit reference agencies?

No we do not use credit reference agencies to score your application

I have bad credit history - can I still apply?

Absolutely, we are not basing our decision to lend to you over the long term (12months or more) therefore we are only interested in your present circumstances.

I don't have a debit card - can I still apply?

It is not always necessary to have a debit card attached to your bank account, please ask us for more details.

How do I apply?

Complete our quick and easy online form. If you are approved you may be asked a few quick questions by one of our trained operatives and then sign your loan agreement. That's it, we take care of the rest.

When will I get my funds?

We will transfer the funds straight away; if it's before 3pm then you will have your funds today. If not, then they will be in your account on the very next working day.

How will I get my funds?

It will be paid directly into your bank account.

How do I pay back my payday loan?

Easy as pie, we will take your payment via direct debit on your next payday.

Can I defer my Payment?

Yes - although after deferring the payday loan twice we will ask you to start reducing the balance. Deferral will incur new charges for every month the loan is deferred - but still at our fixed rate - there are no additional charges.